Shiny's support
The storefront is ready to guide you even before live payments are turned on.
We are preparing the store for launch. You can already browse products, prepare your order, and request follow-up for availability, reservations, or shopping help.
How shopping works right now
A clear flow while the commercial launch is being finalized
01
Browse and build your mix
Explore the catalog, review product details, and keep your cart ready with the items you care about.
02
Prepare your order
Checkout validates your details and creates an internal reference without charging you yet.
03
Request follow-up or reserve
From this route you can ask for contact, confirm availability, or join the launch follow-up list.
Frequently asked
The important details, stated clearly
Can I pay right now?
Not yet. The storefront is in pre-launch mode and live charging will turn on once the commercial payment integration is ready.
So what is checkout for?
It prepares your order, validates your details, and creates an internal reference for follow-up or reservation.
How does follow-up work?
You can leave a request here, open WhatsApp, or use Jaime for guidance before the store starts charging live.
Do you support Costa Rica delivery?
Yes. The full experience is being prepared with Costa Rica-first delivery or pickup coordination in mind.
Help channels
Choose the support path that fits today
No live external provider automation yet: we keep the support entry points real and honest instead of pretending delivery tooling already exists.
Direct WhatsApp
Open a quick conversation for availability, shade, sizing, or timing questions.
Open WhatsAppTalk to Jaime
Use the local assistant for quick guidance on products, buying questions, and launch status.
Request follow-up
Share your details and the type of help you need. This request is captured for pre-launch follow-up without depending on live payments or external messaging delivery.